Bizcast: SaaStories – In Conversation with Lazare Rossillon, Co-founder and CEO, Spoke.
Lazare co-founded Spoke after studying Law and computer science. While practising law, he noticed how easily conversations were lost and how much time was spent taking notes and sharing them. This led him to create Spoke, which is essentially a one-stop place to store, search and share online conversations.
- Spoke started two years ago as a school project with students from a one-of-a-kind computer science school in Paris, where there are no teachers and students learn by doing. The team now consists of six people, all from the same computer school. Spoke’s aims to build a searchable, editable and sharable library of all online conversations of users.
- Their ideal customer profile consists of researchers, and anybody who would like to gain insights from their online conversations, or anybody who would like to revisit their online conversations. This is great for businesses who feel that conversations with customers can be leveraged for customer insights, or even see the potential of exploiting customer feedback that has been left unexplored.
- Spoke can be of great value to UX researchers and User researchers. It can also help to bridge the gap between Customer Success and Product Managers. While their original customer base consisted mainly of users from France and US, with the maturing of the product Spoke is seeing a drip effect, gaining new users from across the globe. By the end of 2022 Spoke has a target of $40k to $50k per month.
These and more Stats, Data and inside stories in this insightful episode of SaaStories
Run time – 44.06 mins.