Appreciative Inquiry to Artificial Intelligence shares stories that underscore the importance of excelling in process and asset management and helping employees become their best selves, especially in the age of AI. Each episode features stories highlighting how human-centric approaches have led to business success. Each episode distils actionable insights and key takeaways.
To enrich the discussion, industry experts appear on the podcast to share their perspectives on the theme “Appreciative Inquiry to Artificial Intelligence (AI2AI).” These conversations provide valuable insights into how companies can navigate the complexities of the modern business environment while maintaining process discipline and keeping people at the heart of their strategies.
Drawing from his eclectic career spanning multiple industries and roles, Sanjay Jha has witnessed first-hand how placing people at the centre can drive organizational success. Since the early 1990s, the business landscape has undergone significant transformations due to the strong influence of technology, geopolitics, climate change, and shifting demographics. Particularly in India, the transition to an open economy in the 1990s has led to continuous growth and development.
On the other hand, the term VUCA (Volatile, Uncertain, Complex, and Ambiguous) is no longer confined to intellectual circles; it has become a lived reality for everyone. The pressure to deliver short-term results in an ambiguous environment has multiplied, making it increasingly challenging for even the most successful organizations to design human-centric structures.
In today’s corporate environment, talent management systems often fall short. Typically, these systems enable only 15-20% of employees to unleash their potential, leaving the majority feeling stressed and helpless. The rapid and often desperate implementation of Artificial Intelligence (AI) and other technologies exacerbates this issue by threatening jobs and diminishing the ability of many to participate in economic growth. This raises critical questions about whether we strive for balanced growth or inadvertently foster societal resentment through lop-sided development.
Learning from Experience: Reflecting on his experiences as Corporate Quality Head of three Tata Companies and CHRO of a Mahindra Company, Sanjay Jha recalls working with a visionary leader who utilized Appreciative Inquiry (AI) and the Large-Scale Interactive Process (LSIP). This approach allowed everyone in the company to participate in envisioning and driving the transformational journey, operating on the belief that everyone has potential and fostering an environment where a thousand flowers could bloom. Another memorable experience involved a leader who turned a loss-making company into a profitable one through the disciplined application of Total Quality Management (TQM) and Total Productive Maintenance (TPM) techniques, focusing on process and asset optimization. These and other experiences mark the trajectory and experiential signposts of this podcast, Appreciative Inquiry to Artificial Intelligence.
AI’s impact on the job market, future jobs and skills— Sushil Jha in conversation with Sanjay Jha
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